Amaze Escape Games | FAQ
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FAQ

Will my group be the only ones in the room?
Unless you book the whole room, you will be with other players, with a max of 10 people per game.

 

How do I book an entire room?
You can either reserve the max number of players for that game while booking on-line or you may call us if you have a larger party or questions on big groups.

 

How do I book multiple participants at the same time?
Select the number of players you will be bringing in the drop down menu at the top of our booking page.

 

Do I need to book in advance?
Yes. Our rooms are very popular and there’s no guarantee that your room will be available unless you book in advance online.

 

Am I really going to be “locked” in a room?
The door is locked after you enter, however every room has a ‘release button.’ If you need to leave or use the restroom, you may do so at any time and re-enter the game.

 

How much does a game cost?
$30 + tax

 

Do you offer refunds?
There are no refunds, however, if you call us 24 hours before your scheduled game we can reschedule you for a day and time that works better. Rescheduled date must be within 3 months of originally purchased date.

 

Do you have parking?
There is limited parking in front of the building off of 4th Street and a large parking lot behind the building between Punta and 3rd. The main entrance to our game is in the rear parking lot.

 

Is there an age limit?
Games are recommended for ages 12 and up. Players under the age of 14 must be accompanied by a paying adult. Our waivers must be signed by a guardian for players under the age of 18.

 

Can you accommodate large parties or corporate events?
Yes, absolutely! We have a large conference room with entertainment and catering options for events ranging from birthdays to focused business meetings. Call us and we can coordinate the perfect event with you. You can also visit our Corporate page on the website. Contact Chandra@AmazeColumbus.com

 

How long is each game?
Each game is designed for 60 minutes of intense fun!

 

What time should I arrive?
Please arrive at least 15 minutes before the game. All games start on time and if you’re late you will miss valuable information and time!

 

What is an escape game?
With 2-10 people in a room you will have a blast finding clues and solving puzzles to escape your room before time runs out.

 

What happens if we don’t escape?
The game is over and we will come and get you when the 60 minutes is up.

 

Are there cameras in the escape rooms?
Yes. It’s how our Escapeologists know where you are at in the game so we can drop hints and offer you clues.

 

Are the rooms scary?
No. The games are designed to be suspenseful, but not scary.

 

Are the games physically demanding?
The games require you to move around the room for up to 60 minutes, but there are no physical challenges or heavy lifting as part of the game.

 

If you have any questions not answered here, please contact us.

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